Airlines cannot charge extra for issuing boarding passes at airport check-in counters, the Civil Aviation Ministry said on Thursday.
“The MoCA (Ministry of Civil Aviation) has learned that airlines charge an additional fee for issuing passenger boarding passes,” the ministry said on Twitter.
This additional amount is not in accordance with the instructions of the provisions of the 1937 Aviation Rules, he said.
Currently, many airlines in India charge passengers a fee for issuing boarding passes at check-in counters. This practice was put in place by airlines with the onset of the pandemic when the government made it mandatory for passengers to check in online.
In May, Aviation Minister Jyotiraditya Scindia replied to a tweet and said he was looking into the issue of airlines charging passengers a fee for issuing boarding passes at check-in counters indoors. terminals.
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